FAQ
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How can I help?
If you don't find the question you're looking for, don't worry, just get in touch with me and I'll help you the best I can.
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How many hours do I need?
It depends on the size of your home, how many rooms and how much is in them, plus the quality and depth of cleaning that you require.
Ultimately the choice is yours, and you may want fewer or more hours and then prioritise the rooms and jobs to be completed.
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How much will I pay?
Rates vary depending on the area you're in and the number of hours you require each week. If you'd like a free quote, then contact me! All I require from you is the approximate number of hours you need and your postcode.
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What sort of contract am I tied in to?
I don't believe in long and complicated contracts and do believe in being fair. Naturally, like any business, I have to have terms and conditions, and these can be found in the footer of any page. If you do ever need to cancel, all I ask is that you give me one month's notice.
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Will I have to be at home when you coming for visits?
No, I have a valid DBS check witch I can proof for you and are happy to hold your house keys.
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Do I have to supply cleaning products & equipment?
No, I have my own cleaning products or equipment, but if you would like me to youse yours please let me know, some of my clients prefer to specify the substances used in their homes. Please be aware that due to health and safety bleach is a banned substance.
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Do you have insurance cover?
Yes, including a minimum of £1,000,000 public liability insurance. In line with all other insurance policies, this is indemnity cover not new for old and there is an excess on the policy. To keep costs reasonable, the excess is £100 per claim.